Messages & finder contact

A finder never needs an account. Scanning the tag is enough to reach you.

1. 1

   Scan and open the item

   The finder points their phone camera at the QR tag and taps the link. They land on the item’s page, which shows just enough — the category, your description, and a photo if you added one — to confirm it’s the right thing.

2. 2

   Tap “I Found This Item”

   They write you a short message. Optionally they can attach a photo and share the location where it was found, which helps with recovery. A quick anti-spam check keeps things clean.

   

3. 3

   Keep chatting without an account

   After sending, the finder gets a private link to the conversation, remembered in their browser for 72 hours. They can come back, read your replies, and respond — all without ever signing up. Their find history lives on their device, not in a public profile.

1. 1

   Get notified

   You’re alerted the way you chose in settings — email and/or browser push. Set those preferences up front so a find never slips by (covered in the account & privacy guide).

2. 2

   Reply from your inbox

   Open Messages to see every conversation across all your items. Reply right there — the finder sees it on their end instantly. Save time with quick message templates for the things you say often.

   

3. 3

   Wrap it up

   Once you’ve arranged the return, mark the conversation Resolved. It stays open a little longer in case there’s follow-up, then closes automatically. You can also close it immediately.