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Account, notifications & privacy

A quick tour of the settings that decide how you hear about finds, what a finder can see, and how to change or close your account. Most of this lives on your Settings page.

Notifications

Choose how — and how often — Zenhoko reaches you when something happens to one of your items.

  • Email notifications for new finder messages, when an item is marked found, and account changes.
  • Browser push for instant alerts on your phone or computer — turn it on and approve the browser prompt.
  • Per-event control so you can, say, get pushes only for brand-new finds and keep the rest to email.
Notification preferences in Settings
Notification preferences — tune email and push per event type.

Tip

Set these up right after registering your first item so a find never goes unseen. You can change them any time from Settings.

Controlling what a finder sees

By default a finder sees only the item’s category, your description, and a photo if you added one — never your identity. Two extra controls let you fine-tune things per item:

  • Visibility — for pet tags especially, choose which details are shown to whoever scans.
  • Quiet mode — temporarily mute an item so scans don’t notify you (handy for an item that’s stored away or not currently in use).

Your privacy

Your name, email, and phone number are never exposed to finders on any item. Visibility settings only affect the item details you’ve chosen to show — not your identity.

Changing your email or password

Update your credentials from Settings. For your security, changing your email requires re-entering your password, and we send a heads-up to your old address so you’d know if it wasn’t you.

Deleting your account

You can permanently delete your account from Settings. To confirm it’s really you, we email a one-time code that you enter to finish.

This can’t be undone

Deleting your account deactivates all your items and QR tags and removes your conversation history. Anyone who scans one of your old tags will see that the item is no longer registered.

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